This is an exceptionally poorly rated firm at the BBB and they have piled up 865 complaints in 3 years, 101 consumers have reviewed them, 97 giving them unfavorable reviews. They hide behind P O Boxes and toll free numbers in Linconshire, Illinois. Their address is at: 1371 Abbott Court, Buffalo Grove, Il. 60089 Other consumer sites also carry many unfavorable reviews and comments about HWA. My contact info: consumerissues@aol.com
Wednesday, February 6, 2019
In blogosphere terms this is a relatively old blog and there will be no new updates unless something 'newsworthy' about this issue comes up.
The material is good historically so if you are interested in the topic it is all awaiting your review.
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HWA still sucks. I did not get to choose them, the seller added them as an inducement since some of the systems were getting old and had not been updated. They do not use local contractors for our area so it is hard to get a service call scheduled. God forbid you have an emergency and need a quick response!
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